Terms of service
§ 1) Validity
The general terms and conditions apply to all business relations between Ella's GmbH and its customers. When placing an order, you confirm that you have read the General Terms and Conditions and that you agree to them. The mere viewing of our website is non-binding and does not establish a legal relationship.
§ 2) Offer
All prices are quoted in the currency chosen by the customer and include VAT. The listed prices, product illustrations and product descriptions are without guarantee. Delivery times, availability and errors excepted.
§ 3) Delivery times
Products which we have in stock are processed by us immediately after receipt of the order; other products are ordered from suppliers. The ordered products will be delivered as agreed with the customer. Delays due to non-availability from suppliers or missing information from the customer shall not give rise to any claims on the part of the customer.
§ 4) Dispatch
The shipping costs are calculated according to parcel weight and shown accordingly in the order process.
§ 5) Payment
Payment for goods ordered from Ella's GmbH is made in advance.
§ 6) Guarantee
The supplier undertakes to take care and deliver the products in good quality. The warranty period is one year.
Excluded from the warranty are defects and faults for which the supplier is not responsible, such as natural wear and tear, force majeure, improper handling, intervention by the customer or third parties, excessive strain, unsuitable operating materials or extreme environmental influences.
§ 7) Right of return
Products with quality defects may be returned to us at your own expense within 7 days in unused, perfect condition and in their original packaging, subject to prior agreement.
§ 8) Legal notice
The place of jurisdiction is 4600 Olten. Swiss law shall apply exclusively.
4600 Olten, 06.06.2022
The general terms and conditions apply to all business relations between Ella's GmbH and its customers. When placing an order, you confirm that you have read the General Terms and Conditions and that you agree to them. The mere viewing of our website is non-binding and does not establish a legal relationship.
§ 2) Offer
All prices are quoted in the currency chosen by the customer and include VAT. The listed prices, product illustrations and product descriptions are without guarantee. Delivery times, availability and errors excepted.
§ 3) Delivery times
Products which we have in stock are processed by us immediately after receipt of the order; other products are ordered from suppliers. The ordered products will be delivered as agreed with the customer. Delays due to non-availability from suppliers or missing information from the customer shall not give rise to any claims on the part of the customer.
§ 4) Dispatch
The shipping costs are calculated according to parcel weight and shown accordingly in the order process.
§ 5) Payment
Payment for goods ordered from Ella's GmbH is made in advance.
§ 6) Guarantee
The supplier undertakes to take care and deliver the products in good quality. The warranty period is one year.
Excluded from the warranty are defects and faults for which the supplier is not responsible, such as natural wear and tear, force majeure, improper handling, intervention by the customer or third parties, excessive strain, unsuitable operating materials or extreme environmental influences.
§ 7) Right of return
Products with quality defects may be returned to us at your own expense within 7 days in unused, perfect condition and in their original packaging, subject to prior agreement.
§ 8) Legal notice
The place of jurisdiction is 4600 Olten. Swiss law shall apply exclusively.
4600 Olten, 06.06.2022